Support
Shipping Policy
How and when your handcrafted soaps reach you.
Processing Time
Every order is hand-packed with care within 1-2 business days of being placed.
Delivery Time
Once shipped, orders typically arrive within 5-7 business days, depending on your location.
Shipping Fee
Free shipping on all orders above ₹599. Orders below that are charged a flat ₹60 shipping fee.
Delivery Coverage
We currently ship across India. If you're outside India and would like to order, write to us at kymariesoaps@gmail.com.
Order Tracking
You’ll receive an email confirmation as soon as your order is placed. If you checked out with an account, you can follow your order’s status any time under My Orders in your profile.
Delays
While we aim to meet the timelines above, occasional delays can happen due to courier logistics, weather, or regional disruptions beyond our control. We’ll always keep you informed if your order is running late.
Questions
For anything shipping-related, reach us at kymariesoaps@gmail.com.