Privacy Policy

This Privacy Policy explains how Kumarie (a brand of Backero Private Limited) collects, uses, and protects your personal information when you visit our website or place an order with us.

We collect information you provide directly to us, including:

• Name, email address, and phone number when you create an account or check out
• Shipping and billing address when you place an order
• Order history and product preferences
• Any information you share with us when contacting customer support

We also automatically collect some technical information — such as browser type, device information, and pages visited — through cookies and analytics tools when you use our site.

• To process and deliver your orders
• To communicate with you about your orders, account, or customer support requests
• To send you marketing updates, if you've opted in to our newsletter
• To improve our website, products, and customer experience
• To detect and prevent fraud or misuse of our services

We do not sell your personal information. We share it only with:

• Razorpay — to securely process payments. We never see or store your full card or UPI details.
• Google Analytics & Google Tag Manager — to understand how visitors use our site, in aggregate and anonymised form where possible.
• Delivery and logistics partners — to fulfil and ship your orders.

We use cookies and browser local storage to keep you signed in, remember items in your cart, and understand site usage through analytics. You can disable cookies in your browser settings, though some features (like staying logged in or your cart persisting between visits) may not work as expected.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

You can request access to, correction of, or deletion of your personal data at any time by emailing kymariesoaps@gmail.com. You can also unsubscribe from marketing emails at any time using the link in any newsletter we send.

Our services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy, write to us at kymariesoaps@gmail.com or 42, Interflex Complex, Near 5K Car Care, Trichy Road, Sulur, Coimbatore – 641402.